Read Our Valued Clients’ Feedback!

Austonian Rug Cleaning Company is an amazing quality and customer service from start to finish. Mike and his staff are first rate. The company has twice cleaned a family Heirloom Persian Kashan antique Rug with above and beyond quality. Our rug has a history of coming from Iran during the revolution a miracle in itself after my father was with the Embassy during revolution. It is dear to him and us. Mike and Robin and staff did a wonderful job cleaning and helped me ship it out of state to keep the rug in family hands. I cannot thank them enough and give them highest recommendation.

Mike restored an antique Navajo rug that my grandparents bought on their honeymoon to the Grand Canyon back in 1940. He educated me on its value and now it hangs in my office as a piece of wall art. He and his team are professional and very conscientious to treat these pieces with TLC.

Austonian was great to work with when I needed new pads for my rugs! The pads are awesome, very solid quality. Everyone I spoke with at Austonian was professional and friendly, I highly recommend them!

Top shelf service with a family atmosphere, Mike and the team do an amazing job for us and our clients. Thank you! Brian Reavis, Oriental Rug Gallery of Texas.

Mike and his crew are incredible! I've been using Austonion to clean my rugs since they opened in Austin and I have never been disappointed - they do the kind of detailed, professional work you would like to get from everyone. Thank you!!

Mike and the entire Austonian crew are the kinds of artisan and service professionals you hope you'll find. They were recommended to me by the person from whom I acquired a fine old Persian rug. They took a look at the rug and gave me a fair quote for cleaning and minor repairs. In addition, they spooled the rug on a large dowel and covered it to be stored until we were ready to put it in a new house. For one reason and another, we waited several weeks to pick up the rug. By the time we picked it up, we were ready to put it down in the new house and didn't need the storage wrapping. Mike removed the covering material and the charge for storage and packing materials. 

When we picked up the rug, we brought in a smaller soumak and asked if they could clean it in just a few days so we could get it back in time for Thanksgiving guests. They cheerfully agreed and we picked up the rug on Wednesday before guests arrived.

Their prices are absolutely fair, though perhaps not the lowest in town. But better than the price, the whole team will take the time to explain the work that is necessary and the pricing structure. They are passionate about beautiful rugs and we are glad to have found them!

I have been using Austonian for years to clean my silk Persian rugs. They have maintained their beauty and they alway do a great job.

Very grateful

This company is extremely capable and professional in all respects. They work magic on carpets and upholstery. You can trust them with your most special rugs. Yes, they are on the expensive side, but it is truly worth it! Our oriental carpets are returned soft as new and the fringe almost sparkles. Repairs are also done with great results. Customer service is great, too!

I have used three companies here in Austin to clean my rugs and Austonian Rug Cleaning is my favorite. Affordable, quick and the rugs are clean and restored! Love them!

I found the Austonian at the recommendation of my long time upholsterer when my granddaughter's new jeans rubbed off on my expensive chair. They saved the chair and I was thrilled. I began to take my favorite rugs to them for cleaning and think they are wonderful!! I highly recommend them!!

Excellent service! Mitch and Adam picked up my two rugs and were very knowledgeable about the fabrics. They moved all the furniture with care and were very patient with my cat who decided he needed to sit on the rug a little longer before it was taken. The rugs were returned in less than a week and we are very happy with the cleaning. Thanks!

I have relied on the services of Austonian for years because we value our Asian rugs and special furniture: they have always done excellent work --I should say perfect work. I am especially appreciative of their repairs to older pieces. You cannot tell where the damage had been. Another reason we always prefer their work is their courtesy, attentiveness, and reliability. Everyone there is highly capable and very committed to good work.  

Dr. Stephanie G. Ortega

Walking in the door, you know you’ve arrived at the right place for your (rug) needs. The owner/staff are extremely knowledgeable-the history of rug/peoples origins to current cleaning processes appropriate for the materials. They explain the steps necessary to bring out the best of your item, heirloom or heirloom to be. Quality takes time and they are well worth it.

I've long put the fine old orientals my father left me into the hands of Mike and his great crew for repair and cleaning. Their work and, especially, knowledge is simply the best available in Austin, period. Now that I have passed on some of them to my children after a downsizing move, they are also beginning to use Austonian. The best compliment I can share is to say that now my children rave about Mike's savvy and service. Great reason to go nowhere else for expert care of beautiful oriental rugs.

Excellent experience all around. On time pick-ups and drop offs. Personable personnel with excellent information about the process. Rugs are beautifully cleaned and look so much better! Thanks for the "no hassle" experience. I really needed "something" to go as planned ;)

Austonian did an excellent job cleaning two heavily soiled and partially damaged, hand woven Iranian carpets that I inherited from my parents. They never promised anything that they didn't deliver. They thoroughly cleaned them, first carefully testing for color running. When that worked, they repaired the frayed ends and produced rugs completely restored. I highly recommend them.

The Austonian cleaned 3 pet stained vintage rugs for me and recommended some repairs for moth and frame damage. Marcella gave me bids for all the repairs, but recommended I only repair the frame to keep the rugs intact and they could repair the moth damage another time. I appreciated her honesty as making all the repairs was out of my budget. They did a great job of repairing worn edges and matching some unusual colors. Highly recommended!

The Austonian has been taking care of my rugs since I moved to Austin. I am constantly amazed at the work they are able to do on old rugs and since I have dogs I have rugs cleaned fairly often. They come back looking beautiful. Also the are very timely on both pick-up and delivery. I highly recommend The Austrian to anyone who cares about their rugs.

I was very very happy with the service and the quality of work these wonderful people did on my Egyptian rug. It was terribly stained, but Austonian made it look new again. Thank you so much for your high quality of work.

They saved a family heirloom and informed me that it was a valuable piece of art. Very grateful for their help.

I have been using Austonian for well over 10 years - I would NEVER consider using anyone else. Mike, the owner, answers the phone and books the appointments. Roger and Mitchel are fantastic, arrive on time, and have responded quickly when I have called with an emergency. They come twice a year. Prices are very reasonable.

I was very pleased to find Mike and Austonian to take care of my rugs. Mike thoroughly explained the cleaning process and patiently answered all of my questions. I could tell he was extremely knowledgeable and passionate about his work. These rugs have been in my family for decades and I felt confident in giving them to Mike to clean them.

Extremely knowledgeable and clear in describing the different processes for rug cleaning. Professional in every aspect of the initial meeting and the services provided. Did an excellent job in cleaning my rugs! Have recommended the company to others and all have been as pleased and as satisfied as I am.

The owner, Mike is very knowledgeable, patient, and helpful. He told me lots about my rugs that I did not know. I purchased my rugs from markets and locals when I traveled, and they did not provide me details. I bought them in Egypt and Turkey. His staff cleaned the rugs thoroughly and carefully!

Marcella did a great job repairing my Persian rugs. She took the time to explain their construction to me and told me how she would fix the issues. The repair was done ahead of schedule and you would never know anything was ever wrong with them. The price was reasonable as well.

Excellent, professional and friendly service. I have used Austonian Rug Cleaning for 7 years. So happy to have found this quality service for our special carpets.

The Austonian salvaged a couple of our Middle Eastern rugs which had some difficult-to-remove spots. They also did an excellent job of repairing worn edges and of binding the fringe ends of rugs. I would trust them with my best rugs.

Austonian Rug Cleaning Company offers superior service in every way:

skill, knowledge, efficiency, courtesy, fairness, affordability. I have taken

my rugs to them for years with complete confidence. They are an exemplary company.

We have used Austonian Rug since we came to Austin 19 years ago. They always do a quality job at reasonable prices. It's worth the extra drive to keep using them

After the Halloween floods, my living room rug was soaked with rainwater. I called Austonian at about 3pm and they picked up my rug by 7pm. No one else could provide service better than that!